Support Sages

Help Desk Support

SupportSages founded by a group of veteran talented professionals offers complete solutions to the web hosting industry. Our primary focus is on server maintenance and IT consulting. Formed by the demand of our trusted base of existing clientèle, we promise you that we never ever compromise on quality. It's a pledge each of our team members take! We are here because we enjoy what we do. Each founder member has minimum of 8 years of server administration experience and at least 6 years in the web hosting industry.

Ticket Based Email Support

No. of Tickets

50 tickets	$4.00
100 tickets	$3.75
250 tickets	$3.5
500 tickets	$3.25
1000 tickets	$3.00

24/7 availability

Level III SysAdmin Support

15 minutes response time guarantee

6 hours resolution time guarantee

Unlimited Domains / Servers

100% Transparent Support

MoneyBack Guarantee

Per Server Based Email Support

24/7 Per Server Plan

One Server	$149
Upto 3 Servers	$349
Upto 5 Servers	$499
Upto 10 Servers	$899
Upto 15 Servers	$1299
15 + Servers

12/7 Per Server Plan

One Servers	$99
Upto 3 Servers	$239
Upto 5 Servers	$369
Upto 10 Servers	$649
Upto 15 Servers	$999
15 + Servers

Have an edge over the others!! Start offering technical support (not just sales support) over Live Chat. International customers always prefers chat support over the asynchronous email support and an expensive phone support. Yes, phone support does have a personal touch, but it is often expensive for both the customer and the enterprise and customer often have trouble with the accent

Offering Live Chat support is the cost effective solution here! And customer will have all praises for you and let us assure you, that you will never regret this decision.

Why offer Live Chat Support ?

Win your customer's confidence and trust through Live Support
Mutitasking is possible for the operator, there by improving his efficiency
Increase conversion rates by 50% to 70%
No more long wait times and immediate assistance

Enables sales personnel to upsell the services
Cost effective than voice based support
Provide them with an instant client care feeling
Provides a human alternative to the virtual world
Clients review your hosting firm based on the response they get and we make sure that it's the best

Hire a chat personnel

8X6 Shared	$699 per month
24X7 Shared	$1499 per month
24X7 Dedicated	$3999 per month

24/7 Per chat support

50 chats	$6 per chat
100 chats	$5 per chat
250 chats	$4.5 per chat
500 chats	$4 per chat
1000+ chats	$3.5 per chat

*For technical chat, though live chat is offered by level 2 sysadmins, any issue which can be solved by a level 3 admin in 15 minutes time is taken care of as well. Or else the chat support personnel will open a ticket with the support desk which they themselves may solve if the time permits.
*Shared chats means the personnel will be handling only one chat at a time, where as when you are hiring a dedicated personnel, he will be able to handle upto 4 level II chats at a time.