Outsourced Webhosting Support | Server Management Services | DevOps Support Services

Bytes of wisdom @ work

The company hit its 100-client mark in just one year and has served more than 1000 clients in the past 10 years. We rapidly grew to a 60-member team in the year 2017 and established a hierarchical model internally. With a good client base and with 10 years of being established as a Cloud Infrastructure management company we diverged our expertise into Devops, CICD Pipeline Building, IT and Management Consulting, Application and Website Development, Design, Project Management etc.

Today we stand as one of the few full IT service companies in Kerala partnering with all major cloud Providers such as AWS, Google Cloud, Microsoft, Digital Ocean, Zoho and many more.

Having already been recognized as a process-oriented firm, we are now ISO 27001:2013 certified.

1000+

Clients
Worldwide

15+

Years of
Industry Expertise

50+

Certified
Engineers

ISO Certified

ISO 270001:2013

Be Humane

SupportSages values its people, emphasizing heartfelt customer service. We hire candidates with strong technical and language skills who can also connect emotionally with those in need. Our commitment to exceeding job descriptions fosters gratifying relationships with everyone, be it team members, customers, or associates.

Ignorance Is Not A Crime, Inertia Is

We hire exceptional talents without discriminating against academic history, prioritizing the spark we see in candidates. Our rigorous training equips them to handle clients' challenges effectively. The team's motto, "Sharing Expertise, " ensures that questions are resolved with the necessary knowledge, fostering a dynamic and diverse talent pool.

Be What You Are

Sages possess unwavering confidence in their expertise, serving as the calm in the storm, whether facing agitated customers or severe DDOS attacks. Their extensive experience and commitment to quality enable them to make informed, objective decisions, ensuring clients receive robust and error-free service.

Dare To Speak The Truth

As humans, we acknowledge our mistakes, using them as opportunities to learn and prevent their recurrence. We are unwaveringly honest, sometimes delivering hard truths that may initially unsettle clients. However, our enduring and cherished partnerships underscore the truth that "Truth always Triumphs" in the long run.

Impossible Is Not Possible

Keeping promises and commitments without excuses is part of our DNA. For us, Customer service is a way of thinking. Each sage gets moulded as an achiever through focused training and accessible resources. This enables him to feel the words "no" and "impossible" as challenges — not as answers.

Excellence Is A Habit

Success is derived from people of great attitude, passion and dedication. Everything we do is driven by an unyielding passion for excellence and an unfaltering commitment to make it repeat. We inspire our customers and competitors with the way we make excellence a habit.

Keep Reinventing Yourself

Sages continually enhance their proficiency through regular evaluation and training, enabling them to remain unwavering in the face of critical challenges. These challenges unlock their full potential, transforming them into leaders who embody our values and drive our growth and success.

Temporary Is Not Permenant

We never believe in providing half cooked solutions for the namesake. The streamlined delivery model privileges each sage to escalate issues to higher levels to ensure complete solutions of the expected quality. Our policy of zero tolerance to temporary solutions makes returns in the form of permanent customer relationships

The Customer Is Our Extension

Each client and their business are integral part of our world. We empower our customers at every step through dedicated support which is guided by moral compass of fairness, respect and complete transparency.

Our Team

The senior team members, many of whom have been with us since the company’s inception, form the backbone of SupportSages. Their 200+ years of collective experience, coupled with strategic long-term training and frequent brainstorming sessions, enable our trainees and junior team members to acquire the same skills and potential.