Hello from Sages..
Here's how it all began

SupportSages began its journey in 2009, providing outsourced web hosting support to businesses in the hosting industry. Over the years, we evolved into a full-service managed cloud service provider, expanding beyond TechOps to offer specialised CloudOps, DevOps, and SecOps services since 2015.

As an AWS Advanced Tier Consulting Partner with credentials like DevOps Competency and Well-Architected Review expertise, we’ve built a reputation for excellence. Additionally, our partnerships with leading providers like GCP, Azure, Hetzner, and more, along with a team where over half hold top cloud certifications, reflect our commitment to innovation and expertise.

Milestones in Mastery@Work!

Supportsages hit its 100-client mark in just one year and has served more than 1,000 clients in the past 10 years. We rapidly grew to a 60-member team in the year 2017 and established a hierarchical model internally. With a good client base and with 10 years of being established as a Cloud Infrastructure management company we diverged our expertise into Devops, CI/CD Pipeline Building, IT and Management Consulting, Application and Website Development, Design, Project Management etc.

Today we stand as one of the few full IT service companies in Kerala partnering with all major Cloud Providers such as AWS, Google Cloud, Microsoft, DigitalOcean and many more. Having already been recognized as a process-oriented firm, we are now ISO 27001:2022 certified.

1000+

Clients Worldwide

15+

Years of Industry Expertise

60+

Certified Engineers

ISO Certified

ISO 27001:2022

We're steadfast in our Vision

to being the most loved and happiest organization, where employees, customers, and stakeholders feel valued and supported.

Our mission is to empower SMEs

with innovative, end-to-end IT solutions that scale with their ambitions, helping them achieve success in an ever-evolving digital world.

Our Core Values

Be Humane

SupportSages values its people, emphasizing heartfelt customer service. We hire candidates with strong technical and language skills who can also connect emotionally with those in need. Our commitment to exceeding job descriptions fosters gratifying relationships with everyone, be it team members, customers, or associates.

Ignorance Is not a Crime, Inertia Is

We hire exceptional talents without discriminating against academic history, prioritizing the spark we see in candidates. Our rigorous training equips them to handle clients' challenges effectively. The team's motto, "Sharing Expertise, " ensures that questions are resolved with the necessary knowledge, fostering a dynamic and diverse talent pool.

Be what you are

Sages possess unwavering confidence in their expertise, serving as the calm in the storm, whether facing agitated customers or severe DDOS attacks. Their extensive experience and commitment to quality enable them to make informed, objective decisions, ensuring clients receive robust and error-free service.

Dare To speak The truth

As humans, we acknowledge our mistakes, using them as opportunities to learn and prevent their recurrence. We are unwaveringly honest, sometimes delivering hard truths that may initially unsettle clients. However, our enduring and cherished partnerships underscore the truth that "Truth always Triumphs" in the long run.

Impossible is, not Possible

Keeping promises and commitments without excuses is part of our DNA. For us, Customer service is a way of thinking. Each sage gets moulded as an achiever through focused training and accessible resources. This enables him to feel the words "no" and "impossible" as challenges — not as answers.

Excellence is a Habit

Success is derived from people of great attitude, passion and dedication. Everything we do is driven by an unyielding passion for excellence and an unfaltering commitment to make it repeat. We inspire our customers and competitors with the way we make excellence a habit.

Keep Reinventing Yourself

Sages continually enhance their proficiency through regular evaluation and training, enabling them to remain unwavering in the face of critical challenges. These challenges unlock their full potential, transforming them into leaders who embody our values and drive our growth and success.

Temporary Is not Permanent

We never believe in providing half cooked solutions for the namesake. The streamlined delivery model privileges each sage to escalate issues to higher levels to ensure complete solutions of the expected quality. Our policy of zero tolerance to temporary solutions makes returns in the form of permanent customer relationships

The Customer is, Our Extension

Each client and their business are integral part of our world. We empower our customers at every step through dedicated support which is guided by moral compass of fairness, respect and complete transparency.

Team SupportSages

Our senior team, many of whom have been with SupportSages since the beginning, forms the heart of our organization. With over 200+ years of combined experience, they bring unmatched expertise and dedication. Through strategic training programs and dynamic brainstorming sessions, they pass on their knowledge, shaping our junior team into skilled professionals ready to meet any challenge.

Our Leadership team

Soumya Sivasankar

Chief Executive Officer

Abhilash Padmanabhan

Chief Technology Officer

Shafeer P

Chief System Architect

Nidhin George

Manager (TechOps)

Geethu Priya

Manager - App Modernization

Sanooja

Manager (DevOps)

Our Executive Team

Athira M

Assistant Operations Manager

Malavika Sasi

HR Generalist

Vinesh Kumar S

Senior Accountant

Ajay Krishna

Business Development Manager

Azhar TS

AM Helpdesk

Alex Xavier

AM Domestic Support

Niveditha R

AM Billing

Team Leads

Anitta John

Anandhu VR

Neena Ann George

Abhiram Thejas

Life @ SupportSages

Where passion meets purpose, and every day brings new opportunities to grow, create, and connect. From collaborative brainstorming sessions to moments of celebration and camaraderie, our workplace is a vibrant blend of innovation and community. Explore our gallery to see how we work, thrive, and make every moment count!

Onam Celebration

Anniversary Celebration

Christmas Celebration

Meetups

Blog

Events

WebinarsComing Soon

Case StudiesComing Soon

External ResourcesComing Soon

Hello from Sages.. Here's how it all began