Exim Retry Database Repair:
This is cPanel enabled server with Exim as the mail server. When sending an email to AOL address, email bounced with the below message, however it didn’t happen with other domains, like gmail, hotmail etc.
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:idxxxx@aol.com
retry time not reached for any host after a long failure period
Solution would be to reset the retry times.
The Exim Retry Database has likely become corrupt and would need to be fixed before they could retry sending mail to your email address/domain.
If using cPanel with CentOS, as root user run the following:
cd /var/spool/exim/db mv retry retry.lockfile /tmp mv wait-remote_smtp wait-remote_smtp.lockfile /tmp service exim restart
Or, use the following commands:
/usr/sbin/exim_tidydb -t 1d /var/spool/exim retry > /dev/null /usr/sbin/exim_tidydb -t 1d /var/spool/exim reject > /dev/null /usr/sbin/exim_tidydb -t 1d /var/spool/exim wait-remote_smtp > /dev/null /scripts/courierup -- force /scripts/eximup --force
See the log difference below after the fix.
2013-03-07 11:42:34 1UDZDW-003RL7-03 ** idxxxx@aol.com R=lookuphost T=remote_smtp: retry time not reached for any host after a long failure period
.
.
.
2013-03-07 11:49:28 1UDZKA-003Tuh-Pd => idxxxx@aol.com R=lookuphost T=remote_smtp H=mailin-02.mx.aol.com [64.12.137.162]
