In this New year, SupportSages is offering a free one month trial for the semi-dedicated & dedicated team. Yes, it’s not a weeks’ trial. It’s one whole 30 day month.
We never gave free trials before and we have been serving customers since 2009. Recently we had a few trial requests which felt genuine and hence thought of offering the free 30-day trial for our semi-dedicated and dedicated web hosting support team. Industry standard of one week trial is not enough for us to learn your policies or take over from an existing team and hence our decision to offer 30 day trial for a semi-dedicated or dedicated team.
What more we offer?
- We now have 25% off on all our services as a new year offer. This means , you get a L2 dedicated team at a life time discounted rate of $2700 against our regular price of $3600.
- Not just helpdesk tickets, the team of four will help you with your forums, live chat, social media and other support channels.
- Your team will have an L3 level supervisors available in case of any escalations to be handled on urgent basis (provided we have access)
- Speak and Write English as if it is their first language. We are so much confident here that, we will give 100% refund in case of violations (more than 0.01%)
- Most importantly, they have the passion for what they do. You will appreciate this, only if you have it in you to grow your business or solve an issue for the customer after working more than 16 hours straight.
- We guarantee a minimum 4.3+ / 5 ratings in review and rating websites like ratelobby.com or shopperapproved.com. That’s the award your customers give us.
- You may not always get an RHCE with us (although 85% are RedHat certified), but they are more knowledgeable than a fresher who is RHCE certified.
- Training – If you are getting into a new service, say proxy hosting, private cloud hosting etc and needs your existing team members to be trained, we do it.
- Continuous improvement – We build and/or improve policies and systems which will help you scale your business to next level.
- Your L2 team can handle L3 issues as well, including DC migration and solving related issues.
Restrictions
Who can avail this offer?
We also have 25% lifetime discount running until Jan 31st, 2017. COUPON CODE: LTD25PCHN2016. Hence please opt for this plan only if your web host satisfies any of these conditions.
You have a minimum of 15 tickets per day (max 150)
You have at least 10 servers (max 200 servers)
How many seats you can take?
Under the trial offer, your can have only one team (or 4 seats) per web host/helpdesk under the offer. We have 12 seats in total available, but if you need more than 4 seats you would need to purchase it at 25% discount i.e Total 8 seats are available for $2700 and 12 L2 seats @ $5400 for the same web host/helpdesk.
For more details please visit
SupportSages Dedicated Webhosting Support Team
SupportSages Semi-Dedicated Webhosting Support Team
You may also email me directly at abhilash ‘AT’ supportsages.com for any questions.
COUPON CODE (25% off) : LTD25PCHN2016
NB: This offer is applicable only for new business relationships.
