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Our client is a niche Odoo development company that builds custom platforms for enterprises in the Travel, Aviation, and Insurance industries.
The Challenge
Even with a modern DevOps setup like CI/CD pipelines running smoothly, clean environments, and automated deployments, some stubborn performance issues were still slipping through.
They weren't major red flags, just the kind of subtle slowdowns or bugs that don't show up until the system is under real-world pressure.
The kind of stuff that bypasses routine checks and only gets noticed once users start feeling the friction. It was a clear sign that while our tools were doing their job, we still needed deeper visibility and a more proactive way to catch the things that fall through the cracks.
Noticeable slowdowns during peak usage
Response times dropped significantly when multiple users were active at once.
Uneven performance across modules
Some Odoo components ran smoothly, while others failed under pressure especially when cron jobs were executed.
Crashes during data-heavy task
Large operations often triggered timeouts or caused worker processes to fail unexpectedly.
Laggy user experience
Overall system responsiveness suffered, frustrating users and slowing down critical workflows.
