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Junior System Engineer

Supportsages

2024-08-17

05:37

We are looking for a Junior System Engineer to join our IT team. You will assist in maintaining and optimizing our systems infrastructure, ensuring smooth operations, and resolving technical issues.


Responsibilities

  • Provide live chat support
  • Monitor severs and networks and escalate to the corresponding department
  • Provide basic customer support through ticketing system
  • Carry out tasks under the supervision of mentor
  • Identification of various server issues and act according to the guidelines
  • Documentation of issues

What we look for in the candidates?

  • Excellent written and verbal communication skills
  • Ability to handle English language as if it is your first language.
  • General knowledge of Networking, Hardware, software
  • Proficient in Linux
  • Good Knowledge on Web server, Mail server, DNS, FTP, SSH ( Thorough knowledge
  • on Apache and DNS will fetch you the job)
  • Good understanding about usage and purpose of Firewalls
  • Good Team player - Able to work independently and well on a team.
  • Willingness to share your knowledge with your colleagues.
  • Passion to excel in whatever you do.
  • Creative thinking and ability to 'think outside the box' are ESSENTIAL.
  • Honesty and Integrity

What do we offer?

  • Work from home opportunities
  • Competitive salary
  • Performance appraisal in every 6 months
  • Excellent growth and advancement opportunities
  • ESI, PF and other benefits
  • Certification reimbursements for selected exams like AWS Solutions Architect certification

Qualification : BCA, BTech, MCA

Experience : 0 to 1 Year

CTC : Rs 2.16 LPA to Rs 3.0 LPA


Please note that this position is based in Kochi, Kerala. We have a hybrid work mode which will require candidates to occasionally come to the office. Hence, we will only consider applicants who are able to meet this requirement.

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