We are looking for a Junior System Engineer to join our IT team. You will assist in maintaining and optimizing our systems infrastructure, ensuring smooth operations, and resolving technical issues.

Responsibilities

• Provide live chat support
• Monitor severs and networks and escalate to the corresponding department
• Provide basic customer support through ticketing system
• Carry out tasks under the supervision of mentor
• Identification of various server issues and act according to the guidelines
• Documentation of issues

What we look for in the candidates?

• Excellent written and verbal communication skills
• Ability to handle English language as if it is your first language.
• General knowledge of Networking, Hardware, software
• Proficient in Linux
• Good Knowledge on Web server, Mail server, DNS, FTP, SSH ( Thorough knowledge
• on Apache and DNS will fetch you the job)
• Good understanding about usage and purpose of Firewalls
• Good Team player - Able to work independently and well on a team.
• Willingness to share your knowledge with your colleagues.
• Passion to excel in whatever you do.
• Creative thinking and ability to 'think outside the box' are ESSENTIAL.
• Honesty and Integrity

What do we offer?

• Work from home opportunities
• Competitive salary
• Performance appraisal in every 6 months
• Excellent growth and advancement opportunities
• ESI, PF and other benefits
• Certification reimbursements for selected exams like AWS Solutions Architect certification

Qualification : BCA, BTech, MCA

Experience : 0 to 1 Year

CTC : Rs 2.16 LPA to Rs 3.0 LPA

Please note that this position is based in Kochi, Kerala. We have a hybrid work mode which will require candidates to occasionally come to the office. Hence, we will only consider applicants who are able to meet this requirement.