We are looking for passionate techies to join our fast­growing team.

­- You will be responsible for providing technical support to international web hosting clients.

­- You will also be in charge of developing and maintaining scripts for monitoring and reporting various aspects of system performance, resource utilization, and application usage.

Candidate Requirements :

• Excellent customer management and communication skills.
• Min 6 months experience as a Technical Support Engineer.
• Good understanding of netfilter/iptables.
• Good knowledge in Web Servers, NFS, DNS, NIS, MTAs.
• Experience in cloud service providers like AWS, Google Cloud, Azure.
• Profound Experience in Apache, Litespeed, CentOS, Nagios, Cacti, DNS, hosted services, MySQL, R1soft, Wordpress, cPanel, SpamExperts.
• Good knowledge in Automation systems like Ansible, Chef or Puppet.
• Prefer some programming experience (particularly Bash, Shell, Perl, Python, PHP, HTML, MySQL).
• Good knowledge on shell scripting and relational databases
• Hands on experience with control panels like cPanel, Plesk, Direct Admin etc.
• Willingness to learn, teach and be challenged.
• Be self­sufficient delivering assigned tasks ­ we work as a team, but we expect the members of that team to pull their own weight and contribute independently.
• Strong written communication skill in English language.

Experience : 6 months – 2 years

Qualification: B.Tech / B.E in Computer Science / IT / ECE, MCA

Salary : Based on current CTC

Please note that this position is based in Kochi, Kerala. We have a hybrid work mode which will require candidates to occasionally come to the office. Hence, we will only consider applicants who are able to meet this requirement.