About Us
SupportSages has been the preferred vendor for cloud implementation services to companies
of all genres and scales. While primarily being a server management company and having
end-to-end knowledge of traditional on-premises and advanced cloud technologies we have
evolved into a DevOps Company. Our vision is to be the most loved and happiest
organization for the employees, customers, and other stakeholders.
Key Responsibilities
HR Generalist:
1. Recruitment: End-to-end hiring, campus drives, onboarding.
2. Employee Relations: Address concerns, resolve conflicts, promote engagement.
3. Performance Management: Assist appraisals, identify training needs.
4. Training: Coordinate sessions, deliver ISO/soft skills training, assess effectiveness.
5. Compliance & Records: Ensure legal compliance, manage records and reports.
6. Attendance & Leave: Oversee shifts, approve leave, maintain accuracy for payroll.
Operations Assistant:
1. Act as liaison between management and operations.
2. Monitor ticket resolution and workload efficiency.
3. Prepare client performance reports and suggest process improvements.
4. Manage shift planning, utilization (>95%), vendor coordination, and ISO tasks.
What We’re Looking For
• Strong communication and HR knowledge.
• Detail-oriented, multitasking, and responsible.
• Proficient in English, Excel, and HRMS tools (preferred).
• Ability to manage confidential data professionally.
• HR & Operations experience in IT industry will be an added advantage
What We Offer
• Salary - ₹2.4LPA – ₹4.2 LPA
• Growth opportunities
• ESI, PF & other benefits
• Qualification: MBA in HR & Operations
• Experience: Minimum 2 years in the IT sector (career gap acceptable)
Please note that this position is based in Kochi, Kerala. We have a hybrid work mode which will require candidates to occasionally come to the office. Hence, we will only consider applicants who are able to meet this requirement.