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Uninterrupted service delivery can only be assured through constant monitoring of services and servers. System monitoring and administration is a critical aspect to the successful operations of most businesses and with an in-house team, costs involved in this process is high and that's where low cost manual monitoring comes into picture.
Our server monitoring services offer two options: Reactive and Proactive Monitoring. With Reactive Monitoring, we quickly respond to any issues, minimizing downtime. Proactive Monitoring goes further, detecting potential problems before they affect your servers. Our specialized WAST team provides 24/7 manual monitoring, ensuring expert oversight beyond automated tools. Get reliable, cost-effective monitoring that keeps your business running smoothly.
Under reactive monitoring, we monitor below services and fix it / sms / alert the DC as per your requirements. Our monitoring team monitors these services at a fixed interval (2-15 minutes) using our monitoring platforms. One hour of SysAdmin tasks which can be utilized for troubleshooting any service related issues is included in this service.
Network Connectivity
Email Services – SMTP, POP & IMAP
Server Disk Space
Database Services – MySQL, MSSQL
Server CPU Usage
Server Memory Usage
Web Services – HTTP & FTP
DNS Services
Proactive Monitoring does include all the checks we do in reactive monitoring and in addition to that, we take extra measures so that we can fix the issues even before they cause performance issues to the server and ultimately your business. Pro-active monitoring plan includes 5 SysAdmin hours as well (a US $100 value).
Disk usage checks on all partitions
Mail Queue checks
RAID checks
Server Security package (included)
Web Services – HTTP & FTP
Console access
Email Services – SMTP, POP & IMAP
Periodic vulnerability scanning
Number of users logged in
Processes checks
Network traffic usage check
Server CPU Usage
Exploits scanning and Reporting
Server Memory Usage
DNS Services
DOS alert checks (every 5 minutes)
Control Panel checks
Database Services – MySQL, MSSQL, Postgres (DB and Web service connectivity)
